Google maps stopped working? Try these tips
Posted: Wed Apr 23, 2025 4:05 am
Nowadays, it’s hard to imagine a world without some kind of GPS to guide us. Whether in the car or on foot, Google Maps is one of the most used tools for this purpose, but what do you do when it fails? With that in mind, we’ve prepared some tips for you to check the app’s functionality and avoid the risk of getting lost.
Google Maps is a Google app and is available for Android and iOS phones. If the tool doesn't work properly, it can harm not only people during a trip, but also professionals who depend on the resource, such as drivers.
Some options for fixing software bugs are iceland mobile database through the platform itself, while others depend on your device's location settings. See the checklist below to learn what to do when Maps isn't working.
Learn how to troubleshoot Google Maps. Image: Shutterstock
Learn how to troubleshoot Google Maps. Image: Shutterstock
Simple and important: authorizing Maps to use your location is essential for the app to show you where you are in real time. Ideally, you should give the platform permission to automatically access your location at any time, so that when you access the app, it can quickly identify your location.
Calibrate the app's compass
Calibrating the compass is an option within the Maps system itself. It helps to maintain accurate location and can be accessed by clicking on the blue icon with your position on the map. Then, make movements as if you were writing the number eight until the app indicates that the accuracy is “high”.
Update the app whenever necessary
In addition to fixing many bugs, software updates also add new features that may be important for everyday use of the map. For this reason, it is important to always keep the application up to date.
However, the update does not always happen automatically. You will need to go to your app store (App Store or Google Play), search for Google Maps and check if there are any updates to be made. If there are, a button option that says “Update” will be available. Just click on it.
Clear cache and data
The accumulation of cache and data in the app can overload the storage system, making it difficult for it to function. Therefore, periodic cleaning can help free up space, including for updates that need to be downloaded.
Didn't anything work?
If none of these options solve the problem, you can try the good old “restart” of your phone. If the errors persist, we recommend that you contact the Google team through “Help and feedback” and report the problem.
Within the tab there is a field reserved for your opinion about the app, “Your opinion about Maps”, tap on it and describe the situation.
Google Maps is a Google app and is available for Android and iOS phones. If the tool doesn't work properly, it can harm not only people during a trip, but also professionals who depend on the resource, such as drivers.
Some options for fixing software bugs are iceland mobile database through the platform itself, while others depend on your device's location settings. See the checklist below to learn what to do when Maps isn't working.
Learn how to troubleshoot Google Maps. Image: Shutterstock
Learn how to troubleshoot Google Maps. Image: Shutterstock
Simple and important: authorizing Maps to use your location is essential for the app to show you where you are in real time. Ideally, you should give the platform permission to automatically access your location at any time, so that when you access the app, it can quickly identify your location.
Calibrate the app's compass
Calibrating the compass is an option within the Maps system itself. It helps to maintain accurate location and can be accessed by clicking on the blue icon with your position on the map. Then, make movements as if you were writing the number eight until the app indicates that the accuracy is “high”.
Update the app whenever necessary
In addition to fixing many bugs, software updates also add new features that may be important for everyday use of the map. For this reason, it is important to always keep the application up to date.
However, the update does not always happen automatically. You will need to go to your app store (App Store or Google Play), search for Google Maps and check if there are any updates to be made. If there are, a button option that says “Update” will be available. Just click on it.
Clear cache and data
The accumulation of cache and data in the app can overload the storage system, making it difficult for it to function. Therefore, periodic cleaning can help free up space, including for updates that need to be downloaded.
Didn't anything work?
If none of these options solve the problem, you can try the good old “restart” of your phone. If the errors persist, we recommend that you contact the Google team through “Help and feedback” and report the problem.
Within the tab there is a field reserved for your opinion about the app, “Your opinion about Maps”, tap on it and describe the situation.